Shipping policy

Delivery Options

All online orders are delivered using Australia Post / Sendle or alternatively you can pick up your items in store. Please allow 24 hours from when your order was placed for pick up.

All online orders will be processed within 3 business days. 

Please allow up to 3-10 business days for delivery within Australia.

All of our parcels are tracked and sent on standard delivery unless Express is requested at additional cost.

Please ensure your delivery details are correct.

NB: We take no responsibility for deliveries where incorrect details are provided or parcels are left unattended and are lost or stolen as a consequence.

Shipping Costs

Tracked Shipping within Australia 

We can offer combined postage on multiple items and also offer Express shipping at an additional cost. 

You can also collect your online purchase at our Summer Hill store by selecting "Pick-up In store" option during the checkout process. Your item will be available for pick up within 24 hours.

If you have any questions please contact us via hello@tothemoonkids.com.au